Welcome to Viviana Trails. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Order Process
All orders on Viviana Trails are processed based on availability. Once you place an order, we will confirm it via email. Orders are accepted with the understanding that they are subject to product availability and stock.
2. Payment
Viviana Trails only accepts cash on delivery (COD) as the payment method. Payment must be made in full at the time of delivery.
3. Shipping and Delivery
We ship worldwide. Delivery times may vary depending on your location. Viviana Trails is not responsible for delays caused by shipping providers, customs, or unforeseen circumstances. Please ensure that your delivery address is correct and accessible.
4. Returns and Refunds
- Orders are carefully checked before shipping.
- If your product is damaged or incorrect, please contact us immediately at [email protected] with details and photos.
- Returns are subject to approval, and Viviana Trails reserves the right to accept or reject a return.
5. Product Information
We make every effort to ensure that product descriptions, images, and prices are accurate. However, Viviana Trails does not guarantee that all information is error-free, complete, or current.
6. Limitation of Liability
Viviana Trails is not liable for any direct, indirect, or consequential damages arising from the use of our website or products. By using our website, you agree to use products at your own risk.
7. Intellectual Property
All content, images, and materials on Viviana Trails are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.
8. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]